After reading the information on our website you might be in the mood to go travelling with us, but maybe there are some questions left unanswered. For that reason we have selected the most frequent questions below.

If your question is still not answered, you can also send us an email, .

I booked a journey, but can I also participate in one of your activities there?

Yes this is possible. You can make a reservation for only the activity (depending on availibility). Send us an email in that case and we will arrange things for you.

Your journeys are without a flight. Can I book my ticket via Tia Canaria?

We are willing to help you finding a suitable flight. Depending on the destination you can chose out of charter or line flights. Because of strong fluctuation in prices (daily), personal details, credit card numbers, etcetera, we prefer that you make your own reservation, just to protect your privacy.
You can take a look at the following sites to make your reservation:
From the Netherlands: www.transavia.com, www.martinair.nl, www.iberia.com
From Brussel (Belgium): www.jetairfly.com
From Düsseldorf (Germany): www.opodo.de, www.hapagfly.com
From several countries: www.flytap.com, www.ryanair.com

Where can I arrange my travel and cancellation insurances?

Via the website of Elvia - www.elvia.nl - you can arrange your insurances in an easy way.
Indication of the travel insurance: around 1,65 euros a day, excluding the policy fee(s) (circa 3,50 euros).
Indication of a cancellation insurance: around 5,50% over the sum of the trip excl. insurance tax (7%) and policy fee(s) (circa 3,50 euro).
We strongly recommend to arrange these insurances before travelling.

What is PADI?

PADI stands for Professional Association of Diving Instructors and is worlds biggest organisation on the spertise of diving courses. PADI frames the quality norms, on which the diving courses have to meet and also trains and examine instructors. A PADI certificate is the most respected and accepted certificate worldwide.

What course is most suitable for a starting diver?

This is depending on the amount of time you have to follow a course and the end level you desire. If you want to be able to go diving independent with a "buddy" afterwards, then a PADI Open Water certifcate is necesary. This course has a duration of 4 till 5 days.
If you chose for the PADI Scuba Diver Course (2 till 3 days) you will get a certificate, which you can use for hopping into the Open Water Course next time. This certificate is like an in-between stage, with whom you can only dive under professional companion.

I want to go diving, I have the certificate required, but it has been a long time ago.

In this case most of the diving schools want to know how long ago it was. Most times, when it is longer than a year, they will ask you to dive shortly into the pool, to see how your competences are. If they are not good enough, they will give you an extra short course, to fresh up skills (charged extra). Not mentioning the lack of expertise at reservation, could bring you in a dangerous situation during diving and could delay your dive, so please tell us if so.

Why are you single minded?

We have a package of trips with all ingredients for a single friendly environment. Small scaled and personal accommodations, no isolated places (except for some rural accommodations) but on the same time away from the mass. A good price versus quality, without asking extra charges for singles. Nice environments with the opportunity to meet other people there.

What kind of clothes do I have to bring for a walking tour?

It is important to bring comfortable clothes.Long pants are recommendable because of the bushes and plants, short pants for the accessable roads (a combination pants might be a good option), a wind jacket or rain coat (it can be chilly higher in the mountains), good walking shoes, eventually a walking stick (sometimes these are for rent at location). And, not to forget, a good suncream with a high factor, sunglasses or cap, because high in the mountains the sun can be very sharp!

What kind of clothes do I need for sailing?

It depends partly on the time of year you are going to sail and where. But in general it is good to bring casual clothes, comfortable closed shoes (with white soles and good profile). At can be a bit colder during the night on the water so bring something warm as well, such as a sweater or wind jacket. Good sunglasses, suncream with a high factor are a must on the water.

Why are you not a member of a travel quality organisation such as SGR?

A guarantee fund, like SGR, has next to all advantages for small agents also a considerable disadvantage. SGR is asking for extensive bank guarantees or an distinguished deposit in the SGR fund, ahich is very understandable. But, nevertheless is very hard or not possible to realize in the being of a small agent. In case you have questions about this subject, please contact us.

Which costs are paid out of the board cash while sailing with an organized charter trip?

Normally costs like harbour fees, fuel for dinghy and yacht and shopping for meals (normally only breakfast and lunch), for during the sailing trip. In the evening dinner will be organised in one of the restaurants in the specific harbour and that is most of the time not included. On the site the ins and outs are mentioned per trip.